Contact Us

Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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FAQS

How do I explore travel or book a consultation?

Book a free 15-minute call with DeMarcus at luxdreamvacationclub.com/calendar, or submit the form on our Contact Us page. Share your destination, dates and number of travelers. Paid members can search the member portal and contact the concierge at 828-220-6176 with their member ID. A consultation schedules a conversation; it does not reserve or purchase travel.

How does the 110% price-match guarantee work?

For eligible identical travel, the club matches a verifiable lower price published to the general public and adds 10% of the price difference. The same property, dates, room or unit, cabin and itinerary must match. Exclusions apply, including flights and certain non-refundable or auction rates. Paid members should contact the concierge at 828-220-6176 with supporting documentation.

Is the member preview the same as a paid membership?

The public member preview is view-only. Paid members receive their own member ID and access to eligible member rates and concierge assistance. Ask Lux Dream Vacation Club about the membership package, family access, dues and any offer conditions before joining. Savings vary by destination, dates and availability.